TS & N2/3 Goliath Boat Trailer Security Winch - Spare Handle

Name: TS & N2/3 Goliath Boat Trailer Security Winch - Spare Handle
Brand: Goliath
SKU: 151-7-8
Price: 49.20 GBP
Availability: InStock
Rating: 3.5 (2 reviews)

Goliath SKU: 151-7-8

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TS & N2/3 Goliath Boat Trailer Security Winch - Spare Handle SKU Length (MM) Works with Model 151-7-8... Read More

£49.20

Sale TODAY'S PRICE £49.20

In stock (1)

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Description

TS & N2/3 Goliath Boat Trailer Security Winch - Spare Handle

SKU	Length (MM)	Works with Model
151-7-8	200	TS700 Trailer Winch Handle
151-7-9	250	16N2, 16N2F, 25N3F, TS800 and TS1200 Winch Handle
151-7-10	290	TS900 or TS1600 or TS220 or TS3000 Trailer Winch Handle

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GO-TS Series Goliath Boat Trailer Security Winch - Spare Handle Ref: 151-7

Winch handle purchase

I bought the TS-1600 winch handle on line. It said it was £36 but didn't show added tax until check out which was £9 This is more than 20% I then asked for next day delivery at £10 which I also thought was expensive. It eventually came 4 days later. I made a few calls to chase where it was and the phone wasn't answer on 3 calls so created some stress as had a deadline as to when I needed the handle by. Therefore £54 for this handle with a delayed delivery was disappointing. I buy other winch handles for £12!!

Hi Leon, we appreciate your feedback.

Handle cost £36.00
Shipping UK MAINLAND 1-2 DAYS, 1.187 kg, £10.00
VAT 20% on £46 = £9.20
Total,£55.20

•,As you can see the cost of the handle was £36 (We agree they are not cheap but we do not set cost manufacture does on this product)
•,Shipping was offered on 1-2 days as we do not offer next day, our carrier collects ever day at 3pm and you placed your order after 4pm on the Friday, so this was processed on the Monday and shipped out for delivery on the Tue, we realise that we need to place in the shipping description that it needs to state working days only, I’m afraid we are not amazon and do not ship 24h a day.
•,The cost of the shipping is set at £10 for this product based on weight and the carrier services we only use must be signed for, trackability comes at a cost, this is due to us shipping worldwide weekly.
•,The question on the vat of £9 is incorrect, as shown above Vat is charged on the total amount VAT 20% on £46 = £9.20 which was clearly shown at check out.
•,You are correct handles can be purchased for less, we offer them starting at £4 https://www.winchshop.co.uk/products/go-cs-100-200-spare-handle
•,Regards the phone calls not being answered, I agree with you that this was not good enough and we will look into improving this service.

Many thanks

WSP Web Team